Professional kamado grill for outdoor

1.How could I get more kamado informations from you?
You could send email to chris.chen @ mokamado.com for more details,

We will reply you within 12 hours.

2.Do you accept sample order?

Yes, we accept you buy sample first to view our quality.

3. What’s your lead time?

10 days for samples and 4 weeks for container normally;

4.Which size kamado you have?
We have 13inch kamado ,18inch kamado, 21inch kamado, 23 .5inch kamado in stock.

Customized size is acceptable for us.

5. Which kamado color you have?

We normally have black kamado, green kamado, red kamado in stock.

Customized color is acceptabletoo.

6.How can I receive your kamado grills?
1)   If you order small quantities(below 100KG).You can use DHL,TNT,UPS or other air express,         The shipping time is usually 3-7working days

2)   If you order large quantities, we recommendyou use sea delivery, The shipping timeis   usually 30-40days.

7. What’s your warranty for kamado?

We offer 1 year warranty period for our kamado and life time technical supports.

8. How to become your sole agent of kamado?
When you reach our request quantities,you could become our sole agent in your country.For more details,please contact with us.

 9. How do I control kamado teperauture ?

You can control temperature by controlling the amount of air that enters and exits the kamado grills. Our kamado grills have a vent at the bottom of the kamado and a vent at the top of the kamado. Both vents are adjustable in some way so that you can precisely control the airflow. By controlling the airflow, you can control the temperature to within a few degrees. Normally, The bottom vent we use for general temperature control. The top vent we use for fine adjustment.

10.Will your kamado surface be very hot when cooking?

No. you can touch the outside of our kamado when it's going, and you won't burn your fingers. They are safety for small children

11. There is a gap between the dome and base of my kamado and smoke is leaking out. How can I correct this?

Asmall gap between the base and the dome can be easily fixed. Simply loosen the upper band just enough to move the lid; then press the lid down tightly against the base and retighten the bolt. This should eliminate the gap and resolve smoke leakage.

If this technique does not remedy the problem, there is another option. Sometimes through normal use the two nuts holding the spring to the lower edge of the band can loosen. If these nuts are no longer in a parallel line, tighten them until they are parallel again.

12. What are the procedures for replacing a worn gasket?

Should the gasket eventually show signs of excessive wear, it can be easily replaced.

Following are the generally steps:

1)   The kamado grills should be completely cool before attempting to work on the gasket.
2)   Remove the old gasket with a flat-edged scraper or box cutter.
3)   Clean the rim of the base and lid with acetone (preferred) or rubbing alcohol and let  dry for at least 30 minutes. The surface must be totally clean for the new gasket toadhere.
4)   The new gasket is self-adhesive but you can use a spray adhesive (Super 77 by 3M) to ensure a good seal. If using the spray adhesive, spray a small amount around the rim of the base and lid. Allow this to set for about 2 minutes to become tacky.
5)   Remove the backing from the gasket and press firmly down onto the rim. Bend the gasket around the rim as you press down. Do not stretch the gasket; there is ample material for the top and bottom rim of the Ceramic Kamado Grills.
6)   Allow the adhesive to cure for 24 hours with the lid closed before using the kamado.
7)   If the gasket should loosen, glue it back on with Elmers glue or another household adhesive.